Privacy Policy
Clear, practical info about what we collect and why.
Overview
This Privacy Policy explains how Cryptex s.r.o. collects, uses, and shares information when you use our website, app, and related services (the “Service”).
Last updated: 2025-12-25
Information we collect
1) Information you provide
- Support messages or contact requests (e.g., email, message content).
- Optional profile details if you choose to provide them.
2) Wallet & blockchain-related data
- Your public wallet address (public key) when you connect a wallet.
- Transaction signatures you submit for verification (for rewards, claims, or gameplay actions).
- On-chain data is public by nature; we do not control it.
3) Usage & device data
- Basic logs (IP address, timestamps, pages/events, errors) for security and debugging.
- Approximate location inferred from IP (country/city level), browser/device info.
4) Cookies & similar technologies
- Session cookies (login/session continuity), preferences, basic analytics (if enabled).
- Referral/affiliate parameters (e.g., to attribute signups or purchases).
How we use information
- Provide and maintain the Service (including wallet-based features).
- Verify actions (e.g., checking submitted transaction signatures for rewards).
- Prevent fraud, abuse, or security incidents.
- Improve performance, UX, and troubleshoot errors.
- Communicate with you (support, important updates).
Security
We use reasonable technical and organizational measures to protect data. However, no system is 100% secure.
We will never ask for your seed phrase or private key. Only approve transactions you understand.
Data retention
- We keep logs and verification records only as long as needed for security, auditing, and support.
- Blockchain data is public and may persist indefinitely outside our control.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also object to certain processing or request data portability.
To request changes, contact us at support@cryptexgame.fun.
Contact
For privacy questions or requests, email support@cryptexgame.fun.
Questions?
Email us at support@cryptexgame.fun.